Restoration-Mini

General Discussion => The Lounge => Topic started by: 94touring on April 02, 2022, 12:31:00 PM

Title: Anyone getting errors logging in?
Post by: 94touring on April 02, 2022, 12:31:00 PM
Maybe a godaddy server 502 error?
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 02, 2022, 12:34:16 PM
This time I finally got in.  It has been about 1 in 10 tries is successful, otherwise I get the "502" error.

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 02, 2022, 12:36:05 PM
You're using https and not our old http?
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 02, 2022, 12:38:40 PM
Yes, using https.

I had been running the strongest privacy settings in my Firefox browser previously and reduced to the "standard" settings and was still getting the error.

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 02, 2022, 12:47:12 PM
Does it act up if you use chrome or some other standard browser?
Title: Re: Anyone getting errors logging in?
Post by: MiniDave on April 02, 2022, 12:55:36 PM
Odd......I've had no issues at all.

However, once in a while it says something about privacy settings or not secure or something, I just click on it again and it opens right up....yes I'm using the HTTPS version

I'm on Win 10 and Edge
Title: Re: Anyone getting errors logging in?
Post by: cstudep on April 02, 2022, 01:47:12 PM
I have not noticed any issues using the Brave browser on either my home computer or phone.
Title: Re: Anyone getting errors logging in?
Post by: BruceK on April 02, 2022, 03:42:51 PM
Been getting in fine on my phone using iOS. 
Title: Re: Anyone getting errors logging in?
Post by: MiniDave on April 02, 2022, 07:49:12 PM
Had the issue a few minutes ago....

got this message....

clicked on it again and it went right in.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 03, 2022, 02:09:29 AM
Well I think we'll give it a few days and see if it stops.  Then I'll dig further.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 03, 2022, 04:37:19 AM
I just got it too.  I submitted a ticket with godaddy to hopefully fix it.
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 04, 2022, 02:58:39 PM
This is the first time all day that I have been able to get logged in - out of maybe 15 attempts.   :-\

Once logged in, I can navigate around different boards and threads just fine.

The last few days have been a pain for me trying to get onto the forum - about 25% of the time I get to the main page to select "login" before getting the 502 error and then get the error after selecting "login".  Once I get the error, I don't even get back to the main page before receiving a repeat of the error - even after closing my browser and clearing all cookies & cache.

I sometimes have to wait a couple of hours before I will at least get the main page again.
Title: Re: Anyone getting errors logging in?
Post by: BruceK on April 04, 2022, 04:17:47 PM
Don't know if it's helpful, but here is the error I got several times today on my phone.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 04, 2022, 05:59:09 PM
Yeah that's the one.  I got a reply from Godaddy that may as well been in Chinese.  Waiting for a reply from them to fix whatever it is they were trying to explain. 
Title: Re: Anyone getting errors logging in?
Post by: Brit_in_TX on April 05, 2022, 07:44:30 AM
Quote from: 94touring on April 04, 2022, 05:59:09 PM
Yeah that's the one.  I got a reply from Godaddy that may as well been in Chinese.  Waiting for a reply from them to fix whatever it is they were trying to explain.

Let me know if you need any help, my day job is Cyber Security. 
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 05, 2022, 11:26:01 AM
Quote from: Brit_in_TX on April 05, 2022, 07:44:30 AM
Quote from: 94touring on April 04, 2022, 05:59:09 PM
Yeah that's the one.  I got a reply from Godaddy that may as well been in Chinese.  Waiting for a reply from them to fix whatever it is they were trying to explain.

Let me know if you need any help, my day job is Cyber Security.
I'll send a message sometime today when i get a moment.  MPlayle still can't get in.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 05, 2022, 02:44:21 PM
They replied and the latest is it's not even a security issue.  Something to do with the servers resources maxed out, which throws it at the firewall.  Now I'm on hold with host support.

Edit:  So we're getting 17-18000 hits a day (guessing spam related cause we're not that popular) which is causing the server to shut down in burst.  They're clearing some stuff out and looking into what region these hits are coming from to block that particular area.  My guess is a guy named Rasputin in Russia. 
Title: Re: Anyone getting errors logging in?
Post by: tmsmini on April 06, 2022, 07:20:57 PM
I had trouble getting on until now, today.
I did get a certificate error, but I was able to access the site.

If I try to reach the site via IP address, I get a different error.
Sucuri Website Firewall - Not Configured
The site you are visiting is using Sucuri Website Firewall. And for some reason it is not configured properly. If you are the site owner, please open a ticket here asap for us to look at it for you: https://support.sucuri.net. If you are visiting the site please try again in a few minutes.

Definitely a godaddy issue it appears.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 06, 2022, 07:25:35 PM
Firewall is disabled momentarily which is probably why you got that error. 
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 06, 2022, 07:33:57 PM
I finally was able to get in!

For the last two days I have not been able to get anything other than the "502" error as posted by Bruce.

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 06, 2022, 07:50:50 PM
Quote from: MPlayle on April 06, 2022, 07:33:57 PM
I finally was able to get in!

For the last two days I have not been able to get anything other than the "502" error as posted by Bruce.

So apparently the firewall doesn't like you. 
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 06, 2022, 07:58:05 PM
I will log back out then try again and let you know the results.  I wanted to catch up on the new posts since the last time I got on the site.
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 06, 2022, 08:05:59 PM
Logged out, closed my browser to clear cookies, history, and cache, restarted my browser and got right back in!

71.gif   4.gif

I guess the firewall and Spectrum don't like each other for some reason.

Title: Re: Anyone getting errors logging in?
Post by: Red Riley on April 07, 2022, 03:53:32 AM
Couldn't get in a couple of days ago. Now it's working.  77.gif
Title: Re: Anyone getting errors logging in?
Post by: cstudep on April 07, 2022, 05:42:24 AM
I have only gotten the 502 error one time, yesterday afternoon. Other than that it has been working find for me and I even use a VPN so it's hard telling what server I am connecting through on any given day.
Title: Re: Anyone getting errors logging in?
Post by: Brit_in_TX on April 07, 2022, 10:42:22 AM
I am now getting an error that the HTTPS cert is not trusted/valid.  This is probably due to the certificate appearing to be self issued rather than being issued by a trust certificate authority.

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 07, 2022, 11:54:55 AM
Quote from: Brit_in_TX on April 07, 2022, 10:42:22 AM
I am now getting an error that the HTTPS cert is not trusted/valid.  This is probably due to the certificate appearing to be self issued rather than being issued by a trust certificate authority.

I disabled the firewall temporarily so members can login till I hear more from Godaddy.  Some can login and some can't with it enabled. 
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 07, 2022, 11:58:25 AM
With the firewall turned off, I can get onto the forum like normal. 

I don't get any errors or certificate warnings.

Title: Re: Anyone getting errors logging in?
Post by: cstudep on April 07, 2022, 12:34:56 PM
Whether or not you get the certificate/secure warnings probably depends on your browser and how the security settings for it are set up.
Title: Re: Anyone getting errors logging in?
Post by: Brit_in_TX on April 07, 2022, 01:41:46 PM
I work in Cyber Security, so my browsers are fairly nailed down!
Title: Re: Anyone getting errors logging in?
Post by: cstudep on April 07, 2022, 05:59:43 PM
same here, don't work in cyber security but my browsers are also pretty nailed down. It really does not want me visiting this place with the firewall down LOL.
Title: Re: Anyone getting errors logging in?
Post by: Brit_in_TX on April 08, 2022, 06:29:49 AM
Quote from: 94touring on April 07, 2022, 11:54:55 AM
Quote from: Brit_in_TX on April 07, 2022, 10:42:22 AM
I am now getting an error that the HTTPS cert is not trusted/valid.  This is probably due to the certificate appearing to be self issued rather than being issued by a trust certificate authority.

I disabled the firewall temporarily so members can login till I hear more from Godaddy.  Some can login and some can't with it enabled.

I would not recommend leaving the firewall off for to long.  It is a fundamental part of the website security and the rest of the site will be at risk of an attack if the bad guys identified this is down.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 08, 2022, 08:03:51 AM
Yeah don't plan on it.  If I don't get something back from them by the end of the day I suppose your expertise will be required.  I'm not savvy enough to know what to do on my end, or even sure it's something that's on my end at all.
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 08, 2022, 08:12:40 AM
Just give me an email "heads up" when you put the firewall back up and I will let you know if the error returns since I seem to be the most susceptible to getting the error.

I run Firefox for my browser and usually run with it set for strict protection.

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 08, 2022, 08:17:02 AM
Will do.  I'm back on an airplane and headed to work for a couple weeks.  I've been ridiculously busy in general and this is the last thing I feel like dealing with.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 08, 2022, 04:42:00 PM
Firewall back up.  Sent in some more info to Godaddy.  We'll see...
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 09, 2022, 06:06:06 AM
This is promising, the daily hits is back down to normal levels.  Before it was upwards of 19k daily which is not normal.  I think Mplayle is still unable to get access however. 
Title: Re: Anyone getting errors logging in?
Post by: cstudep on April 09, 2022, 07:01:46 AM
That definitely seems more reasonable just based on the average posting here in a day. I wonder if Mplayle has something on his end that is preventing him from getting in. Maybe suggest he temporarily install another browser to see if that makes a difference? I would recommend Brave since he said he uses firefox in a pretty strict protection mode. Brave is a privacy-focused open-source browser based on the Chromium web browser, it automatically blocks online advertisements and website trackers and what not. I switched to it a year or 2 ago I think when I started having problems with firefox and haven't looked back.

Being based on the chromium browser it also uses the chrome add ins. They also recently added their own Beta search engine which is also privacy based, it's not super robust yet but is improving.
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 09, 2022, 08:37:49 AM
With the firewall back up, I cannot get in using the latest Firefox.  I get "403 - Forbidden Access" errors now.

I can get in using the latest Safari for OS-X Catalina.

(What I am using to post this.)

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 09, 2022, 08:42:03 AM
Good.  I think with the hits back to normal we won't see the 502 timeouts again.
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 09, 2022, 09:53:32 AM
I will adapt to using Safari to access the forum from now on.

That should save the effort of trying to figure out why the failures and issues when trying to use Firefox.

I will probably migrate most of my usual browsing as well.

Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 12, 2022, 09:49:02 AM
More surprises:

I wanted to show a work colleague some of the thread on my blue Window Van today while on a Skype conference.  I was using my work computer running Window-10 and tried with the Edge browser and was getting forum based "Timeout" messages trying to log in. 

So I tried Firefox on that machine and it worked fine!   8.gif

I then came back over to my Mac to do regular stuff and tried Firefox and lo-and-behold, it is also now working fine!   8.gif

Did GoDaddy finally fix something?

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 12, 2022, 10:25:52 AM
They went through and did some stuff.  The main thing being the bazillion hits per day went back to normal levels.  I haven't had any errors in several days and appears all the regulars are able to login.
Title: Re: Anyone getting errors logging in?
Post by: Jimini II on April 12, 2022, 12:17:48 PM
I still have trouble logging in on my phone usually sending me to another site but my tablet works fine.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 12, 2022, 04:01:11 PM
Quote from: Jimini II on April 12, 2022, 12:17:48 PM
I still have trouble logging in on my phone usually sending me to another site but my tablet works fine.

What website would that be?
Title: Re: Anyone getting errors logging in?
Post by: Brit_in_TX on April 13, 2022, 11:18:23 AM
Quote from: MPlayle on April 12, 2022, 09:49:02 AM
More surprises:

I wanted to show a work colleague some of the thread on my blue Window Van today while on a Skype conference.  I was using my work computer running Window-10 and tried with the Edge browser and was getting forum based "Timeout" messages trying to log in. 

So I tried Firefox on that machine and it worked fine!   8.gif

I then came back over to my Mac to do regular stuff and tried Firefox and lo-and-behold, it is also now working fine!   8.gif

Did GoDaddy finally fix something?

I am most surprised that your workplace is still using Skype!
Title: Re: Anyone getting errors logging in?
Post by: Jimini II on April 14, 2022, 06:19:29 PM
Quote from: 94touring on April 12, 2022, 04:01:11 PM
Quote from: Jimini II on April 12, 2022, 12:17:48 PM
I still have trouble logging in on my phone usually sending me to another site but my tablet works fine.

What website would that be?

The other day it was a Viagra site, today its blank with the time out circle going around.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 14, 2022, 07:02:35 PM
Quote from: Jimini II on April 14, 2022, 06:19:29 PM
Quote from: 94touring on April 12, 2022, 04:01:11 PM
Quote from: Jimini II on April 12, 2022, 12:17:48 PM
I still have trouble logging in on my phone usually sending me to another site but my tablet works fine.

What website would that be?

The other day it was a Viagra site, today its blank with the time out circle going around.

That would be while the firewall was down. I can run the malware software again just to make sure it's all clean. 
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 14, 2022, 07:47:35 PM
I got a blank page after trying to log in using Firefox just now.  I had entered my username and password and when it should have come up with the main page of the various board,  it was just a blank page.  Same result on a second try after closing the browser to clear cookies, history, and cache.

Switched to Safari and got in and to the regular forum pages fine.

Title: Re: Anyone getting errors logging in?
Post by: MPlayle on April 15, 2022, 06:39:39 AM
And today it is back to working just fine with Firefox.

Title: Re: Anyone getting errors logging in?
Post by: 94touring on April 15, 2022, 12:25:28 PM
I ran all the scans and we're clean and we're at 0 attempts at anyone trying to get in.  I haven't personally had any timeouts or glitches on my end when I login from my phone or laptop.  I just use Chrome as the browser.
Title: Re: Anyone getting errors logging in?
Post by: 94touring on June 05, 2022, 09:53:28 PM
Just got another one of those time out errors.  I sure hope it doesn't become an issue again!
Title: Re: Anyone getting errors logging in?
Post by: MiniDave on June 05, 2022, 10:10:35 PM
No problems for me.....
Title: Re: Anyone getting errors logging in?
Post by: MPlayle on June 06, 2022, 08:43:32 AM
None for me.